Shipping Policy

SHIPPING PROCESSING

1. These promotions may change periodically. To keep updated with our latest shipping promotions, please sign up Aoking or follow us on Facebook (aokinghk) & Instagram(aokinghongkong)

2. Delivery times refer to the time it takes to convey an order from our dispatch centre to the shipping address. Delivery time varies between 3-14 working days depending on prevailing international cargo traffic and the location of the shipping address.
3. 台灣客戶：我們的貨品會使用順豐快遞由香港寄出至閣下台灣地址，
   *根據順豐運送要求，客戶需要提供以下資料以便順豐作跨境運送之用，請提供 台灣身份證號碼/ 護照號碼/ 台灣本地居留證號碼 (3選1)
   客戶請放心，資料只會用作快遞運送之用，運送過後資料會立即刪除，不會留下記錄。

WHAT IS ITEM PROCESSING TIME

The Item Processing Time is the time from receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. The average processing time is approximately 2-5 business days (exclude special holiday) ; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

ABOUT TAX

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, BOX.S cannot declare purchased items as a gift or list an amount that lower than the actual product price.